For all the services contracted, certain advance payment should be made to hold the booking on a confirmed basis.
You can book your tour by making payment of a non-refundable $250 as a Registration fee. This will be applied towards trip costs if travel arrangements are made through Neeliyam.
Advance payment 50% of the total cost has to be paid by 6 months prior to the Tour starts.
The balance amount has to be paid 30 days prior to the Tour starts.
Apart from above in some cases like Special Train Journeys, hotels or resorts bookings during the peak season (X-Mas, New Year, Festivals, etc), full payment is required to be sent in advance.
In the event of cancellation of tour and travel services due to any avoidable/unavoidable reasons we must be notified of the same in writing.
In case you cancel the trip after it is confirmed, refund would be restricted to a limited amount only which too would depend on the amount that we would be able to recover from the hoteliers/contractors we patronize. For unused hotel accommodation, transportation & missed activities etc. we do not bear any responsibility to refund.
48 hours prior to arrival OR No Show: No Refund
For the X-mas and new year period from 15 Dec to 15 Jan the payment is non-refundable.
Wildlife Safaris cancellation:
All the wildlife safaris booked into any of Indian Wildlife National Park/Sanctuaries are non-refundable. Even date change request will be considered as cancellation and no payment will be refunded/adjusted against it.
Our Liabilities & Limitations:
Please note that after the finalization of the Tour/service Cost, if there are any Hike in entrance fees of monuments / museums, Taxes, fuel cost or guide charges – by Govt of India, the same would be charged as extra.
Neeliyam Tours act only in the capacity of agent for the hotels, airlines, transporters, railways and contractors providing other services & all exchange orders, receipts, contracts & tickets issued by us are issued subject to terms & conditions under which these services are provided by them.
All itineraries are sample itineraries, intended to give you a general idea of the likely trip schedule. Numerous factors such as weather, road conditions, the physical ability of the participants etc. may dictate itinerary changes either before the tour or while on the trail. We reserve the right to change any schedule in the interest of the trip participants' safety, comfort & general well being.
Our rates are based on the prevailing rates as negotiated by us with the hotels, airlines etc. Hotels and Airlines retain the right to modify the rates without notice. In case of such changes the rates quoted before the modification can be changed by us according to the modifications by hotels or airlines. All hotel bookings are based on usual check-in and check-out time of the hotels until and unless indicated in the itinerary.
We shall not be responsible for any delays & alterations in the program or expenses incurred – directly or indirectly – due to natural hazards, flight cancellations, accident, breakdown of machinery or equipments, breakdown of transport, weather, sickness, landslides, road blocks, political closures or any untoward incidents.
We shall not be responsible for any loss, injury or damage to person, property, or otherwise in connection with any accommodation, transportation or other services, resulting – directly or indirectly – from any act of GOD, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical or custom department regulations, defaults, or any other causes beyond our control.
We do not have any insurance policy covering the expenses for accident, sickness, loss due to theft, or any other reasons. Visitors are advised to seek such insurance arrangements in their home country. All baggages and personal properties at all times are at the client's risk.